Fulfillment

Within 24 hours after your customer caller submits an application with our Call Center, a personalized follow up letter is generated and mailed first class postage directing the customer to your designated Loan Specialist at your dealership. The body of the letter lists the basic stipulations needed by the majority of sub-prime lenders nation wide. The letter is designed to solidify the customer’s initial response. Many customers react on impulse when calling to apply for credit. The letter re-addresses their initial interest. It also gives your dealership a first class appearance of professionalism in the eyes of your customer. We have found that many customers show up on the weekends with this letter and “with stips in hand.” This is a great follow up tool to prevent your customers from slipping through the follow up cracks.